Excerpts from an article by Edward D. Hess is a professor of business administration and Batten Executive-in-Residence at the University of Virginia Darden School of Business. He teaches an executive education course, “Servant Leadership: A Path to High Performances,” in November.
Many people believe great leaders are charismatic, have a commanding presence, are visionary and educated at elite schools. Almost all of the leaders of the high-performing companies that I studied had none of those traits.
Instead, they are what I call servant ...Continue Reading →